Privacy Policy

Effective Date: December 10, 2024

At Colour Me Robs, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, book appointments, or interact with our services. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of personal information when you interact with our website or use our services:

Personal Identification Information: This may include your name, phone number, email address, and mailing address when you book an appointment or communicate with us.
Appointment and Service Details: Information related to the services you request, including preferences, specific requests, and appointment history.
Payment Information: When you make a payment for services, we may collect credit card details or other payment information through secure, third-party payment processors.
Usage Data: We collect non-personal information about your visit to our website, such as your IP address, browser type, pages viewed, and how you interact with our site (using cookies and similar technologies).

2. How We Use Your Information

We use the personal information we collect for the following purposes:

- To provide and manage services, including booking appointments, processing payments, and confirming appointments.
- To communicate with you, including sending appointment reminders, newsletters, promotions, or other updates.
- To improve our website’s functionality, enhance your experience, and optimize our services.
- To comply with legal and regulatory obligations and resolve any disputes that may arise.

3. How We Protect Your Information

We take the protection of your personal information seriously and implement reasonable security measures to safeguard it. This includes using secure encryption technologies when processing payments and storing your data on secure servers. We also restrict access to your personal information to authorized personnel only.

While we use industry-standard security protocols, no method of data transmission over the Internet is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, and booking systems.

Legal Compliance: We may disclose your personal information if required by law or to comply with legal processes (e.g., court orders, subpoenas).

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your user experience and analyze how our site is used. Cookies are small text files stored on your device that allow us to remember your preferences and track website activity.

You can control cookie settings through your browser. If you choose to disable cookies, some features of our website may not work as intended.

6. Your Rights

As a Canadian resident, you have certain rights under privacy laws such as the

Personal Information Protection and Electronic Documents Act (PIPEDA).

These rights include:

- Access: You have the right to request access to the personal information we hold about you.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us at [contact information].

7. Third-Party Links

Our website may contain links to third-party websites, services, or products. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we update the policy, we will post the revised version on our website and update the "Effective Date" at the top of the page.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise any of your rights, please contact us.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.